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Revenue Cycle Management Services

Healthcare Revenue Cycle Management (RCM) is the day-to-day work that professionally turns clinical encounters into paying clients. In practice, it is a chain of steps from check-in to billing that must be executed flawlessly. If not, reimbursements (revenue) are delayed.

Prime Health United is a HIPAA-compliant service provider working inside your existing RCM workflow with clear weekly/monthly reports, so you always know what (claims) went out, what got paid, and what needs attention.

End Claim Denial Drift, Save Revenue With PHU

Long A/R, denials, and claim scrubber edits slow down cash flow and divert attention from patients. Prime Health United steps in as your trusted RCM outsource partner, keeping revenue moving and operations undisturbed. 

Prime Health United (PHU) helps you by:
  • We route prior authorizations electronically, prefilled from charts, which saves 14 minutes each and reduces cancellations.
  • We are preventing denials; if denied, correction/resubmission is done within 48 hours.
  • Reduce avoidable first-pass denials by fixing front-end errors and submitting clean claims with faster reimbursement.
  • Capture visits with virtual scribes, cutting EHR time by 16% so providers regain patient-facing hours.

Eligibility-to-Cash How PHU Runs Your RCM

We meet your team on their terms, fit the workflow, and quietly handle the busywork behind the scenes with a HIPAA-compliant, well-trained team that will assist your specialty

Discovery & Matching

We assess your needs and match you with Virtual Medical Assistants who understand your specialty and workflow.

Secure Integration

We connect to your EHR, scheduling, and communication systems with full HIPAA compliance.

Task Execution

Our VMA works in real-time alongside your teams, managing calls, records, scheduling, and more.

Ongoing Optimization

We monitor performance and adapt to your changing needs, requirements, and ongoing work.

Our RCM Services Include

HIPAA-compliant teams of PHU handle every stage of the revenue cycle to maximize reimbursements and minimize delays. It’s the same work you’d do in-house; PHS offers the same services, less costly and reliable.

Appointments / Scheduling

Schedule, reschedule, and confirm visits; verify eligibility in real time; send reminders and reduce missed appointments.

Credentialing

Fast-track payer enrollment, including Medicare and Medicaid, so providers can continue billing promptly.

Eligibility & Benefits Verification

Confirm coverage and benefits before appointments; verify insurance eligibility in real time to prevent denials.

Clean Claim Submission

Submit complete claims within 24 to 48 hours with optimized ICD-10/CPT coding; refine edits using ERAS/EOB patterns; target 98% acceptance.

Payment Posting

Apply ERA/EOB, EFT payments, and adjustments accurately; reconcile remits and maintain clean ledgers across payers.

Automation (RPA)

Automate secondary claims and claim-status checks (EDI) to cut manual effort and speed acknowledgments.

A/R Aging / Follow-Up

Addressing aging claims, oversee each outstanding account within 15 days until it is resolved.

Denial Management & Appeals

Clear EDI rejections, correct underpayments, and initiate appeal actions within 28 hours where payable.

Patient Collections

Polite, policy-aligned outreach that explains balances clearly, supports timely, and agile compliant resolution.

Reporting (weekly/monthly)

Concise financial snapshots with practice health analysis, trends, and next actions, delivered on your cadence.

Who Benefits Most from Our RCM Services?

Prime Health United’s Healthcare RCM services are designed for practices seeking predictable cash flow and fewer roadblocks.

Benefits of Choosing Prime Health United's RCM Services

When Prime Health United (PHU) runs your revenue cycle, you’re getting a unified and accountable team responsible for your cash flow. These are the benefits of our day-to-day medical billing.

Revenue Stuck in A/R? Outsource Your RCM

If your claims bounce, front-desk gaps, authorizations are missing, and balances linger? Prime Health United’s end-to-end RCM outsourcing services confirm eligibility before visits and submit clean ICD-10/CPT claims. You will get a 98% denial acceptance rate.

Frequently Asked Questions

Reach out, discover & demo, sign a contract for HIPAA compliance, and your assistants go live. Integration is designed to be agile.

Yes. Our HIPAA-trained team adapts to your processes so your staff keeps working the way they like.

Yes. We handle complete prior authorization for Medications, Clinical procedures, DME, plus Appeals & denials.

Yes, we handle fax management, records requests (referrals/legal), and form completion with HIPAA-compliant processing.

RCM services are available 24/7, so you can extend coverage after hours or during peaks without extra headcount.

Yes. We fast-track payer enrollment (including Medicare and Medicaid) so providers can bill promptly.

Within 48 hours of receiving complete encounter documentation/coding. We transmit via EDI in regular batches and confirm acknowledgments.

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